[CAMPAIGNS] How to create a sms campaign ?

You can easily send a sms campaign to your customers who have accepted it.

The SMS cost is variable, according to country recipient, you can find the prices list here.

• Click on the tab « Campaigns »:

• Then : click on « New SMS Campaign »

Step 1 : Select your contacts

• If you want to write to all your customers accepting sms : click on « Next »

• If you want to write to one or several contacts or/and groups, choose them in the list :

• If you want to target few recipients according to others criterias : click on « Advanced »

– Then, choose criteria which interest you :

(you can combine them, update of targeted contacts number is  automatically done) 

 (Click on the picture below)

You can add several criterias, and thereafter remove filters by clicking on « filters »

then by removing those you do not want anymore.

 

– Then click on « back to campaign » :

number of targeted contacts displays again 

Then click on « Next »

Step 2 : Identify your campaign

• Give a Title to your sms campaign, and also a Subject : this information is only displayed for an internal use and help you to identify your campaign in overall list about your editions.

• Then, the description which is not mandatory :

• Then, click on « Next » to pass the step 3 :

Step 3 : Enter your text

• You are going to be able to enter your sms campaign text in the context « Message » :

• Be careful about the number of used characters : 1 sms accounts only 160 characters. If you exceed this number, it will account 2 sms, so you will be invoiced 2 sms per contact.

A counter show you the number of remaining characters for ongoing sms, and the number of accounting messages :

After text writing, the counter adjusts :

Step 4 : Plan your campaign

On this last step, you find the summary of your campaign.

You do not need to plan it now, it is already saved and you are able to send it, any time :

• The summary show you the number of recipients and the content of your sms campaign :

• All you need to do is to plan when you want to send it. To be able to do so, click on the calendar on the right of « Launch on » :

• After selecting your date, click on the hour you want the campaign to be sent :

The chosen hour has to be spaced at least 30 minutes from the current hour.
It is linked to the time involved by scheduling campaign which launch to our sms supplier.

• Eventually, click on « Schedule »

Your campaign is planned, you will be automatically redirected to your list campaign.

In case of problem or incorrect planning,

please do not hesitate to contact us : [e-mail]