Each customer is unique, and can have its particularities.
Allergies, food preferences, a special table:
Guestonline will be valuable to remember these little notes for your customers!
1/Fisrt case :
You take a reservation for a new client
- click on the button "make a reservation"
- Choose the date, time, number of seats and the customer's name. If he is not already created (in our case), click on "add a new contact" below the "Company" field:
- Complete the information you have, the only mandatory element is the name (but the more you fill up the form, the better you will know your customer !)
- On the right column, in the field "notes", fill the particularity of your client, then click "create contact":
- Return to the previous screen with the displayed customer note, you just have to confirm the booking:
- Then, the "client" notes will appear on the reservations book, if you click on the symbol, the detail of the note appears:
your customer already exists in your database
- From the "contacts" by searching in your client menu, click the "Edit" button and then proceed as above
- From your reservation book, by clicking on the line end of the respective reservation roulette then "edit contact", you will access to the customer file where you can add information: